Terms and Conditions
Rules governing platform usage
These Terms and Conditions establish the agreement between NarniumCasino and all users accessing the platform. Registration constitutes acceptance of these terms in their entirety.
General Provisions
Eligibility Requirements
Players must satisfy the following criteria:
- Minimum age of 18 years (or legal gambling age in jurisdiction)
- Legal capacity to enter binding agreements
- Residence in permitted territories
- Accurate registration information provided
Account Responsibility
Each player maintains sole responsibility for:
| Area | Obligation |
|---|---|
| Credentials | Secure storage of login details |
| Activity | All actions under account |
| Updates | Current personal information |
| Compliance | Local law adherence |
Bonus Terms
Welcome Bonus Conditions
The 150% match bonus up to €4,000 operates under these rules:
- Minimum qualifying deposit: €20
- Wagering requirement: 35x bonus amount
- Maximum bet during wagering: €5
- Validity period: 30 days from activation
- Maximum withdrawal: €10,000 from bonus funds
Game Contributions
Different game categories contribute varying percentages toward wagering:
- Slots: 100%
- Table Games: 10%
- Live Casino: 10%
- Excluded Games: 0%
Bonus Restrictions
The casino reserves rights to:
- Modify promotional terms with notice
- Void bonuses obtained through abuse
- Limit promotional participation
- Request additional verification
Financial Terms
Deposits
Accepted payment methods process according to provider timelines. Minimum and maximum limits vary by method. The casino does not charge deposit fees.
Withdrawals
Withdrawal processing follows this structure:
| Method | Processing | Minimum | Maximum |
|---|---|---|---|
| E-wallets | 24 hours | €20 | €10,000 |
| Cards | 1-3 days | €20 | €5,000 |
| Bank Transfer | 3-5 days | €50 | €50,000 |
| Crypto | 1-2 hours | €20 | No limit |
Verification Requirements
Identity verification precedes first withdrawal:
- Government-issued photo identification
- Proof of address (utility bill or bank statement)
- Payment method ownership confirmation
Account Closure
Voluntary Closure
Players may close accounts through support contact. Remaining balances refund to verified payment methods. Closure does not void outstanding wagering obligations.
Involuntary Termination
The casino may terminate accounts for:
- Terms violation
- Fraudulent activity
- Abusive behaviour
- Regulatory requirements
Dispute Resolution
Internal Process
Complaints proceed through support channels initially. Response occurs within 48 hours. Escalation to management available for unresolved matters.
External Arbitration
Independent dispute resolution services handle persistent disagreements. The casino cooperates fully with authorised mediators.
Amendments
These terms may change with reasonable notice. Continued use following notification constitutes acceptance. Material changes require explicit acknowledgement.
Contact Information
Support Email: support@narniumcasino.org
Responsible Gambling Helpline: 0808 8020 133